2nd Line Support Engineer | £30,000 to £40,000 | Loughton, On-Site Working | Driving License Essential We’re currently on the lookout for a 2nd Line Support Engineer to join a dynamic team. This role involves delivering both remote and on-site IT support and services to a diverse and prestigious client base. Key Responsibilities: Providing 2nd line support across a range of client environments Handling support tickets and resolving issues efficiently Participating in the delivery of exciting IT projects Preparing and deploying systems to client sitesKey Skills: Minimum of 3 years’ hands-on experience in IT support and project delivery Solid understanding of Microsoft environments, including: Windows Server 2012, 2018, 2019 & 2022 Windows 10 & 11 Azure and Microsoft Security Standards Knowledge of Service Desk practices (ITIL preferred)If you're someone who enjoys variety, challenges, and being part of a forward-thinking team, apply here now