Are you looking for an exciting opportunity to make a difference in the housing community? We’re on the hunt for a dedicated and enthusiastic Income Recovery Support Advisor to join our amazing Rents team at Fairhive!
If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role:
As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive’s overall success.
You’ll support the delivery of an efficient and customer-focused income service. You’ll prepare legal documents for recovery action, help manage cases, and work with organisations such as local authorities and the Department for Work and Pensions to resolve queries and verify claims.
You’ll also produce reports, support performance data, and follow recovery procedures to help reduce financial loss. Working with both colleagues and customers, you’ll build strong relationships and ensure information is shared clearly and accurately.
About you:
We’re looking for someone with good administrative and IT skills, strong attention to detail, and the ability to manage their workload effectively. You should be confident communicating with a range of people and working within set processes.
The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you!