Adecco are delighted to be supporting their client in recruiting for a Credit Controller based in Wantage.
Key Responsibilities
* Update CRM systems with customer payments and status
* Coordinate with the Operations Support team to ensure prompt and accurate order dispatch
* Maintain accurate and up-to-date customer records
* Carry out annual reviews of customer credit
* Proactively manage credit requirements and review customer activity to reduce risk
* Liaise with the sales team to support upcoming customer orders
* Keep all debt-related systems aligned and synchronised
* Negotiate and implement payment plans when necessary
* Issue daily invoices to customers
* Raise internal fraud awareness by identifying and reporting suspicious activity
* Collaborate with the credit insurance provider regarding limit approvals
* Set up new customer accounts, verify details, and assign appropriate credit limits and terms
* Initiate legal recovery actions in cases of non-payment, including working with solicitors and enforcement agents
* Contact customers with outstanding balances and manage overdue payments
* Manage the release of orders placed on Finance Hold
* Respond to account queries from both customers and internal Account Managers
Skills & Experience
* Persistence and resilient approach to problem-solving
* Strong analytical and decision-making abilities
* Excellent negotiation and communication skills
* Able to manage workload under pressure
* Strong customer service focus
What We Offer
We believe in recognising your hard work and making you feel part of our team. Our benefits include:
* On-site gym facilities
* Hybrid working
* Company sick pay
* Free on-site parking
* Life insurance (4x salary)
* Perk voucher schemes
* Pension and medical schemes
* 25 days annual leave plus Birthday
Apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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