Overview
Senior Manager Operations, London (LL59)
Contract: Fixed Term Contract until 30 June 2027, 35 hours per week. Salary: £52,950 (London) per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: London office. The role supports hybrid working with regular on-site contact days normally 1–2 days a week.
We are looking for a highly skilled, collaborative individual to join the London Area Team as Senior Manager, Operations on a fixed term basis until 30 June 2027.
Responsibilities
* Coordinate business processes at the Area level, managing the flow of business handled by the London Area Management Team and ensuring alignment with the national framework and Arts Council England’s strategy.
* Oversee the systems and processes that support the day-to-day operation of the London team, including line management of the Operations team.
* Champion inclusive practices and work collaboratively with colleagues in the London Area and nationally, and with the four other Senior Managers, Operations in the Area teams (North, Midlands, South East & South West) and colleagues in the Investment Centre.
* Act as the link into the London Area, working with national colleagues.
* Review risk registers relating to the Area funding portfolio and support the team with queries relating to grant processes.
* Work with the finance team to manage budgets for National Lottery Project Grants and other funding programmes, and handle administration in the Area.
* Chair regular operational meetings and provide advice to Directors in the Area.
Qualifications and Experience
* Considerable knowledge and understanding of systems and processes with highly developed leadership skills.
* Proven experience in leading, supporting, and mentoring teams.
* Experience with budgeting and financial processes related to funding programmes is desirable.
Equality, Diversity and Inclusion
Arts Council is committed to being an inclusive employer and workplace, welcoming applicants from diverse backgrounds. If adjustments would support your application, please indicate when you apply. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are encouraged to apply.
Further information on accessibility support is available from the recruitment team. Our recruitment process aims to be inclusive and transparent.
About us
Arts Council offers a range of benefits including hybrid and flexible working, a generous annual leave allowance, and the Arts Council Retirement Plan (final salary scheme).
This post may have additional information available in the recruitment pack referenced in the job posting.
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