Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre - Field Based and Home, London, EC1N 2HT
Contract type: Permanent
Business area: Retail
Closing date: 29 May 2025
Requisition ID: 298437
Join Sainsbury's as a Driver Trainer Lead and play a crucial role in ensuring the safety and service quality of our driver colleagues, delivering excellent experiences to our customers. This role focuses on coaching, customer experience, and operational excellence, offering opportunities for professional development in a supportive environment. We value innovation, learning, and exceptional service.
*Please note this role is field-based across regions covering Sevenoaks and Redhill, working 1 weekend in every 3.*
As the Driver Training Lead, your responsibilities include:
* Delivering technical and service-based training to driver colleagues to ensure safe and efficient deliveries.
* Welcoming new drivers, conducting risk assessments, and coaching to improve driving skills.
* Promoting excellent customer service through training, analyzing driver performance, and conducting store visits and coaching sessions.
* Maintaining records, analyzing performance data, and developing action plans to enhance safety and service quality.
Who you are
* Must hold an Approved Driving Instructor (ADI) qualification (essential).
* Have held a driving license for at least three years with up to 6 points endorsements.
* Previous experience in Home Delivery operations is advantageous.
* Strong coaching skills and experience in training facilitation.
* Excellent time management and organizational skills.
* Ability to analyze data using digital systems.
* DBS clearance.
* Knowledge of Microsoft Office and Power BI is desirable.
We are committed to inclusivity and support development, offering flexible working options. Our benefits include colleague discounts, pension schemes, life cover, performance bonuses, holiday allowances, season ticket loans, health cash plans, salary advances, discounts from retailers, and an employee assistance programme. We also provide generous leave policies for maternity, paternity, and adoption leave. For more details, visit www.sainsburys.jobs.
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