About Blue Shock
Blue Shock Executive Search, established in 2003, excels in recruiting top‑tier candidates across the restaurant, hospitality, and food service‐related sectors. As industry leaders, we forge connections between exceptional talent and leading employers across North America. Our deep industry expertise and personalized approach ensure that every placement drives long‑term success. We’re not just filling roles—we’re building leadership teams that shape the future of hospitality.
Job Title
Job Title: Assistant General Manager (AGM)
Location
Location: Downtown Calgary
Reports To
Reports To: General Manager
Client Summary
By focusing on making delicious and high‑quality menu items accessible and affordable to everyone, they have captured the hearts of customers and experienced remarkable growth. This commitment to excellence sets them apart from the competition and ensures that their customers have an enjoyable time at their establishments.
The Opportunity
The Assistant General Manager is responsible for partnering with other members of the restaurant leadership team to ensure the restaurant operates in a way that creates a superior guest and employee experience while growing sales and increasing profitability. The Assistant Manager has specific accountabilities for ensuring the restaurant’s service systems are operating effectively while providing shift leadership to all employees in the restaurant.
Leadership Responsibilities
This position has supervisory responsibilities for the culinary employees on a day‑to‑day basis and provides overall direction for all employees in the restaurant as needed.
Key Leadership Competencies
* Acts with Character and Integrity
* Communicates with Impact
* Coaches for Performance
* Connects and Engages with Others
* Focuses on Guest Service
* Sets High Standards of Excellence
* Creates Accountability for Performance
* Plans and Organizes
* Leads Teams
Qualifications and Education
* High School Diploma (or equivalent) required
* Degree in Management, food service, or a hospitality‑related field preferred
Other Key Qualifications (Training, Knowledge, and/or Certification)
* Knowledge of PeopleSoft, Labor Management System, Talent Acquisition System, Kitchen Display System, Table Management System, and Inventory and Ordering Systems
* Knowledge of Culinary Back Office Systems
* Able to use appropriate labor reports and staffing guidelines
* Experience creating schedules for hourly employees
* High level of attention to detail
* Excellent communication skills with all levels of employees within the restaurant as well as with guests
* Excellent planning and organization skills
Preferred Skills & Experience
* 3 years of experience supervising the service operations of a full‑service restaurant and/or a formal education in the hospitality industry
* Proven ability to lead the overall culinary or guest service experience
* Experience training, coaching and developing hourly employees to ensure that they are able to perform to the best of their abilities
* Experience setting high standards and holding employees accountable for meeting those standards
* Ability to develop service improvement plans based upon business and service results
Let’s Talk!
If you’re a driven leader ready for your next challenge, Apply today!
Out-of-Country Applicants
We appreciate your interest in our organization. Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, we kindly request that applicants presently reside in Canada. Thank you for your understanding.
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