Length of employment: Job Summary: The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. The Army Library and Information Service (ALIS) provides library and information services to Army Personnel, regular and reserves worldwide. ALIS supports information needs required for operations, defence engagement and professional development. Responsible for the strategy, development, management and maintenance of the ALIS Online website and wider virtual presence and marketing on Defence Information Systems and related ALIS content on the Defence E-Library & Defence Gateway (e.g. Defence Connect) in accordance with Army Library and Information Service (ALIS) requirements to meet defined customer and target organisation needs. The role offers the developmental opportunity of supporting and developing people over a geographically disperse network, using online systems and supporting the strategic direction for the provision of an information service to the benefit of Army personnel. The role may require you to periodically travel to other ALIS locations in the South of the UK. This position is advertised at 37 hours per week. Job Description: This exciting opportunity is one of four key Higher Executive Officer staff roles in the ALIS area. Based out HQ Leadership, Education & Development Group HQ, Robertson House, Camberley this role directly supports the leadership of ALIS with staff outputs in support of ALIS through the management and development of the ALIS Online areas of responsibilities. The role will also be expected to execute ALIS media, marketing and comms for the whole of ALIS across the Army (both virtual and physical), liaise with ALIS sub-units to coordinate other ALIS publicity activity, and support ALIS in developing Information Literacy outcomes. In this role you will assist management with the development and execution of the annual ALIS media, marketing & communication plan. Liaises closely with other ALIS staff to ensure coherent and effective ALIS Online provision for all Army & Defence stakeholders. You will have opportunities for involvement in wider ALIS projects and programmes and have other duties commensurate with the grade as agreed with your Line Manager. Key responsibilities: ALIS Online Manage, develop and assure ALIS Online web pages and ALIS content on the Defence Gateway (Defence Connect), ALIS content on the Defence E-Library on Defence Intranet. Liaison with electronic content suppliers for ALIS Online. Conduct statistical & qualitative analysis of ALIS Online web page usage to inform decision making, inform media, comms & marketing and to direct future online ALIS developments for the whole Army. Ensure compliance with ALIS and Army IT Management Policy requirements. ALIS User Education Provide guidance & instruction to users on the full range of ALIS facilities, including the Internet, and other electronic sources, books & periodicals. Support the development & execution of ALIS Information Literacy programmes and education as directed to customers seeking help. Act as ALIS electronic copyright focal point. ALIS Comms, Media & Marketing Develop, plan, execute & evaluate in conjunction with line management and other stakeholders, targeted and Army wide ALIS communication plan. Assist in the delivery of online communication initiatives, physical & online briefings to Army units & courses when required in support of ALIS media and comms plans. ALIS (Online) Enquiries Support Army users to correctly identify (via future effective Information Literacy support), the accessing of specialist military information services for the Army/Defence in support of operations, training, exercises and military education courses, including personal and professional learning development. Training & Development Support the development and execution of ALIS Continued Professional Development activity as directed. Conduct own personal & professional ALIS training and education. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: - 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service - Highly competitive pension scheme - Personal and professional development of skills - Alternative working patterns for many roles - Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle. - Enhanced parental and adoption leave - 6 days special leave per year which can be used for volunteering activities - Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Essential skills required: You must have or be able to show evidence of working towards a Chartered Institute of Library and Information Professionals approved qualification or an equivalent recognised qualification. Alternatively, you will have achieved certification and have equivalent experience of professional information work or have an NVQ level 4 (or equivalent) in library and information studies plus experience of professional information work. You should have experience of Information Literacy delivery within a Library & Information Service in order to potentially be able to drive change forward within ALIS in this area Have some experience of leading diverse teams to maintain Library & Information services as well as be able to initiate, manage and evaluate change. Be able to communicate clearly & effectively both face to face and via online means. You must be comfortable with dealing with multiple stakeholders at all levels. Should have good MS Office experience in order to exploit data to determine organisational performance, especially against changes to marketing, media & comms and be able manage various records and catalogues online. Candidates will be required to provide CV details to include job history. At application stage you will be assessed against the following: CV Behaviours - Changing & Improving, Communicating & Influencing, Managing a Quality Service, and Working Together. Applications will be sifted using the CV and Behaviours that have been chosen for this campaign, but in the event of a high number of applications, a sift will be conducted on the lead behaviour 'Changing & Improving' only. When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. At interview stage you will be assessed against the following: Behaviours - Changing & Improving, Communicating & Influencing, Making Effective Decisions, and Managing a Quality Service. Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact:. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.