Overview
Ocean Export Executive
Birmingham
Permanent, Full-Time, Onsite
Mon – Fri 08:30am – 5pm
Up to £34,000 (depending on experience)
My client is looking for an Ocean Export Customer Service Executive to join the team on a full-time permanent basis.
Great opportunity for someone that already has worked in the Ocean Freight Industry, either within Export or Import to progress and develop. Having experience using Cargowise is a bonus.
Responsibilities
* Building strong relationships with customers to deliver outstanding service.
* Coordinating timely freight movement with complete and accurate documentation.
* Arranging haulage with shipping lines and ensuring dispatch readiness.
* Managing invoicing and document checks with precision.
* Resolving queries quickly and professionally.
* Communicating clearly with overseas agents, suppliers, and customers.
* Navigating ERP and SAP systems to support client operations.
* Taking ownership of your development and staying ahead in your field.
Experience
* Solid experience of working in the ocean freight, export or import industry.
* Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus).
* A sharp eye for detail and understanding of its commercial impact.
* Ability to work under pressure and meet tight deadlines.
* Strong numerical and commercial acumen.
* Excellent communication skills, both written and verbal.
* A proactive, team-oriented mindset with great time management.
* Enthusiasm, flexibility, and self-motivation.
Benefits
* Discretionary bi-annual bonus
* Health & wellness perks – including gym discounts, retail offers and more.
* Health cash plan
* EV car scheme
* Free parking
* Respectful, inclusive culture
* Training & development
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