We’re looking for an organised and proactive Property Management Officer to oversee a portfolio of properties across the private rented sector and council‑managed accommodation. You’ll be responsible for managing tenancies, maintaining property standards and working closely with tenants to ensure homes are safe, well‑managed and fit for purpose. This role plays a vital part in helping the Council meet its housing duties and widen the range of quality housing options available within the Borough. If you have experience managing properties and enjoy balancing compliance, relationships and service delivery, this is a great opportunity to make a real impact. What we’re looking for You’ll have experience managing properties or tenancies within a local authority, landlord or letting agency setting, with a good understanding of housing legislation and standards. You’ll be confident working with landlords and tenants, carrying out property inspections, managing rent and payments, and maintaining accurate records and databases. You’ll bring strong customer service skills, the ability to balance commercial realities with meeting housing need, and a proactive approach to problem‑solving. Knowledge of homelessness and housing law, the private rented sector, tenancy agreements and welfare benefits is essential, alongside strong communication, negotiation and report‑writing skills. We’re looking for someone who is organised, flexible and self‑motivated, able to work independently and as part of a team, commercially minded and committed to delivering high‑quality customer care. A full driving licence is required. Please click on the links below to view the job description and person specification. A CV template is available if you do not already have a CV. We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters. What we offer: We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy. Flexible working & career progression Local Government Pension Scheme Staff discounts & salary sacrifice perks Free parking & confidential wellbeing support Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments. Find out further information about working at Telford & Wrekin Council including our full list of benefits. Please note: We do not hold a sponsorship licence for visas. Attached documents Job Description and Person Specification