Despatch/Lab Assistant
Swindon
Temporary to Permanent
On average you will be working 40 hours per week, 10 hour days between 8am – 7.30pm, this role includes regular weekend working with one full weekend off per month
£12.21 per hour
We are currently recruiting for a Despatch/Lab Assistant to join our client based in Swindon.
The role
* Minimise lab costs by reducing wastage, remakes and ordering all products from the most appropriate 'approved' core suppliers
* Be aware of controllable cost management within the lab
* Ensure environmental and sustainability procedures are followed
* Contribute to consistently excellent Product Quality Health Check scores
* Achieve consistently excellent scores for instore product quality audits
* Receive consistently positive feedback from customers
* Support a one big team culture throughout the store
* Meet and exceed all personal and team goals
* Engage in Learning & Development for new product launches & initiatives
Level 1 (recommended training – Laboratory technician induction)
* Ensure customers’ needs are met effectively, on time whilst maintaining a high level product quality
* Ensure front of store staff are informed if there is any problem or delay to their order
* Maintain a professional focus and seek to improve your own skills and product knowledge
* Understand and analyse prescriptions accurately
* Embrace a culture of “Customer First” in the lab
* Comply with Health and Safety guidelines effectively, with particular focus on Lab equipment,
cleanliness and safe practices
* You will be fully accredited to laboratory technician induction (formerly level 1)
* Demonstrate technical competency
* Monitor the progress of orders and sign-off completed orders
* Conduct housekeeping, ensuring the appearance of the laboratory is always clean, professional and organised
Level 2 (recommended training – Laboratory technician)
* All aspects of laboratory technician level 1, plus:
* Ensure customers with more complex needs are met
* Order and monitor the progress of orders with core suppliers
* Carry out regular quality audits
* Support apprentices throughout the store with their apprenticeship learning (if applicable)
* You will be fully accredited to laboratory technician (formerly level 2)
.
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