An exciting new Trunking Operations Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Express provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: To plan all nightly trunking routes through DX Express. This position will use the tools available to route all trunks and change routes as needed by reviewing volumes from past and forecasts for future to both create schedules in advance and review on a daily basis to best suit the network from a service and cost perspective. Key responsibilities Manage and control the day to day scheduling of all DXE Trunking.
Represent DX in a professional manner at all times
Follow all aspects of DX Manual Handling, Safe Working and Health and Safety policies
Create all daily national trunking schedules
Ensure all trunking schedules are legal in terms of drivers hours legislation
Review volumes on a daily, weekly, and monthly basis to ensure schedules are in place to ensure a clear floor policy in all hubs
Manage routes in line with the trunking budget and time frames
Ensure all schedules fit with hub operations and with the correct flow into and out of the individual depots
You must ensure the cost a service balance is optimal by ensuring depots can provide the best service at optimal cost. Balancing off the trunk v labour v C&D cost in each location
Liaise with hub management and depot management on a daily basis
Fully communicate all changes daily
Peak time planning
Liaise with network to create volume forecasts on a monthly basis
Essential criteria for this role
Full driving licence as will be expected to travel to depots
Excellent knowledge of Excel
High PC literacy
Excellent Communicator
Knowledge of DX systems an advantage
High standards for getting things right
Strong character who can challenge people from Warehouse operatives to General Managers and Directors
Must be able to work well in a team
CPC preferable but not essential however a basic knowledge of drivers hours legislation is essential
Excellent attention to detail
Relentless focus on delivering best practice
Ability to quickly learn new processes and systems
Resilient nature able to deal with resistance
Numerate understands principles of revenue, cost and profitability
Experience of Health and Safety principles preferred
Resourceful able to gather information from different sources
Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay
Company Funded Health Cash Plan
Holidays: 25 days increasing with length of service + bank holidays
Long Service Recognition scheme
Enhanced Maternity & Paternity
Company Pension Scheme
Life Assurance
Employee Assistance programme including 24/7 Virtual GP
DX Discounts Portal
Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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