Account Manager - Hybrid, London
Our client is a globally recognised, award-winning organisation operating at the forefront of digital education and workforce transformation. With a strong international presence and partnerships across enterprise and public sector organisations, they are a market leader in delivering cutting-edge, tech-enabled training solutions in data, technology, finance and procurement.
Due to continued growth across their tech-focused division, they are now looking for an Account Manager to join their team & play a key role in maintaining existing customer relationships. Our client is hugely customer-centric, working closely with business to not only solve problems but also drive growth within the organisations.
This is a hybrid position, with an expectation to attend the London office twice per week, alongside occasional travel to industry events and team meet-ups.
Responsibilities
* Act as the primary point of contact for a portfolio of existing clients
* Provide advice & support to clients on apprenticeships and professional training, in-line with client needs & long-term plans
* Support clients on any reskilling initiatives
* Attend networking events when necessary
* Gather client feedback & deliver to relevant teams to help drive long-term customer satisfaction
* Maintain up-to-date knowledge of industry trends & competitor activity
* Act as an ambassador of the brand and driving growth across existing accounts whilst fostering client success
The Successful Candidate
* 2+ years B2B account management experience
* A link to the apprenticeship or professional training space is ideal but not essential
* Wider experience within the education or recruitment space would also be a plus
* Commutable to London twice per week
Account Manager Package
* Basic salary: £37,000-52,000
* OTE: +£15,000 (uncapped)
* Hybrid role, - 2x days per week in their London office
* Clear progression pathway into senior sales or account management roles
* Ongoing training and development provided from a first-class leadership team
* Private medical insurance
* Enhanced maternity / paternity / adoption support schemes
* Staff discount scheme, including gym membership
* 28 days annual leave plus bank holidays - with opportunities to purchase additional holiday too