Overview
The Aspen Centre is a standalone Eating Disorders unit providing in-patient and out-patient care.
Role
Team Secretary to support the clinical team - Band 3 Permanent - 30 hours per week.
Responsibilities
* Provide comprehensive administrative and secretarial services to the clinical and medical teams, including producing accurate letters and reports via the digital dictation system (Bighand).
* Correspond effectively via e-mail communications, process referrals, and provide administrative support to the MDT.
* Using the electronic patient record system (Carenotes), produce accurate data inputting and scan, print, and upload correspondence.
* Answer complex telephone queries, respond professionally to internal and external enquiries, and exercise judgement and problem solve quickly while maintaining confidentiality.
* Support Medical Secretaries with cover in their absence and work flexibly with admin colleagues to provide cross-cover for reception.
* Support CWPT’s broader service delivery and contribute to a positive, patient-centred environment.
Requirements / Skills
* Experience as a secretary with strong organisational and multitasking abilities in a fast-paced environment.
* Excellent written and verbal communication skills.
* Ability to demonstrate empathy, maintain confidentiality, and handle sensitive information.
* Ability to work as part of a team and autonomously, prioritise a varied workload, and show flexibility.
* Proactive mindset and strong work ethic.
About CWPT and Benefits
* Coventry and Warwickshire Partnership NHS Trust (CWPT) delivers a wide range of physical, mental health, learning disability and autism services across Coventry, Warwickshire and beyond.
* Benefits include generous annual leave, development opportunities (apprenticeships, distance learning, internal training, coaching and mentoring), salary sacrifice schemes (lease car/vehicle, Cycle to Work, home and electronics, gym membership), retailer and NHS discount schemes, wellbeing support (in-house counselling, external helpline), and staff networks and support groups.
Application closing
This advert closes on Sunday 9 Nov 2025.
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