Admissions Assistant (Maternity Cover)
40 hours per week, Monday to Friday
Fixed-Term Contract (Maternity Cover) expected to last until June 2027
Start date: June 2026
At Monkton Combe School, Admissions is not about paperwork; it's about people.
We are looking for a warm, confident, organised and proactive Admissions Officer to join our friendly and ambitious team on a maternity cover basis. This is a role for someone who loves talking to people, building relationships and helping families make one of the most important decisions of their lives.
If you enjoy picking up the phone, following up leads, guiding customers through a journey and making people feel genuinely valued, this could be the perfect role for you.
What this role is really about:
You will be the friendly first voice and reassuring constant for UK families exploring Monkton. From their first enquiry through to acceptance and joining, you will:
* build rapport with parents and pupils
* understand what families are looking for
* keep them warmly engaged
* and make sure no one ever feels forgotten
This is a sales-minded, relationship-driven role; more than an administrative position. You will be actively moving families through the admissions journey, following up after visits, answering questions, inviting them back and making sure Monkton is always front of mind. Attention to detail is vital, as is the ability to pivot when no two days are the same.
We're looking for someone who is:
* Naturally warm, friendly and confident on the phone
* Comfortable talking to people all day and genuinely enjoys this
* Organised, efficient and detail-focused
* Proactive: you don't wait to be chased, you do the contacting
* Motivated by helping people and getting results
* Calm, caring and professional with families
You might come from a background in sales, customer service, hospitality, recruitment, account management or client relations - what matters most is that you enjoy people, communication and follow-up.
You will:
Drive the admissions pipeline
* Follow up new enquiries quickly and warmly
* Keep families engaged with calls, emails and invitations
* Update records so the team always knows where each family is in their journey
* Close the loop when families decide not to proceed, and understand why
Create brilliant visit experiences
* Book and tailor-make school visits
* Welcome families on arrival and ensure they feel looked after
* Arrange meetings with staff and pupils
* Follow up quickly afterwards to provide next steps and gather feedback
Guide families through applications
* Acknowledge registrations and explain the admissions journey
* Request school reports and references
* Arrange entrance tests and interviews
* Provide support with the scholarship process for Years 9 and 12
* Liaise with learning support, safeguarding and senior staff where needed
Manage offers and acceptances
* Ensure data held in the applications database is accurately maintained and updated, including application status and any supporting notes
* Send and chase offers
* Confirm subject choices for Years 10 and 12
* Send joining information and ensure all required documentation is in place
* Liaise with academic staff regarding pre-arrival preparations
* Work with the bursary team where financial support is involved
Support key recruitment events
* Open Events, such as open mornings and open evenings
* Experience Days
* Bespoke family visits
* Scholarship Days
* Feeder School Fairs
All of this work is underpinned by accurate record-keeping, but the purpose is always the same: to give families a smooth, warm and confidence-building journey into Monkton.
If you love people, thrive on conversation, enjoy being organised and take pride in helping families feel truly cared for, we would love to hear from you.
For further information please see the Candidate Information Pack
If this sounds like you, here are some of the benefits we can offer:
* Friendly atmosphere in a sociable team with a great reputation for wonderful food
* Free meals on duty - twice a day
* Flexible work patterns - straight shifts and alternate weekends off.
* Free parking and the option to participate in the cycle to work scheme
* Uniform and safety shoes provided
* Discounts at hundreds of shops, cinemas and hotels through our BenefitHub plan
* Discounted use of our fabulous facilities, including our onsite gym, swimming pool and sports/leisure facilities
* 3x salary Life Assurance
* An Employee Assistance Programme through, including free access to online GPs, Physiotherapists, Lifestyle Coaches, and wellbeing support
Safeguarding
Monkton Combe School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and Disclosure and Barring Service.
How to apply
You should submit your application form and letter of application by clicking on the 'Application Page' button at the bottom of Monkton Combe School's web page: Alternatively you should write to us, including a completed application form, to the HR department ) with details of your qualifications and experience.
We reserve the right to close this vacancy early if suitable candidates are found.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Benefits:
* Cycle to work scheme
* Discounted or free food
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* On-site gym
* On-site parking
* Referral programme
* Sick pay
* Store discount
Work Location: In person