The DPM team will work closely with the ITS Project Delivery team to support, evaluate and report on the delivery of the ongoing demands and projects across the portfolio, ensuring that they remain relevant and are governed and managed in accordance with the Atradius ITS portfolio and project policy. Furthermore, the DPM team will provide support, guidance and direction to the overall ITS Unit with the allocation of ITS resources to support the delivery of demands and projects across the portfolio.
As a Demand Manager, you will be central to the development of ideas and opportunities across the portfolio. Key responsibility of the role includes:
Responsibilities
* Engaging directly with the business and ITS stakeholders to initially assess and shape the ideas and opportunities into clear strategically aligned demands.
* Working with ITS, Business and Finance Architects, Analysts and Engineers to develop ideas into clear demands in the form of a Business Case, including:
* Identifying the business requirements, objectives, risks and benefits associated with the demand.
* Assessing and validating the technical proposals.
* Developing a high-level implementation approach.
* Establishing the key resource and budgetary requirements needed to deliver the demand.
* Reviewing and detailing the impact on the overall portfolio with the implementation of the demand, considering impact on budgets, resources and dependencies with other demands.
* Completing and documenting the associated impact on operational delivery teams (resource, budget and skills) as a result of the implementation of the demand.
* Conveying the proposed demand in a clear and concise manner to key stakeholders and decision makers as part of the overall creation and approval of the demands.
* Supporting and guiding the ITS Project Managers with the transition of the demands into clear executable project plans, helping to quantify scope, deliverables, budget and resource requirements.
* Actively contributing knowledge, experience and support to the DPM team and the wider ITS unit.
Required qualifications and experience
* 5+ years experience in either a project management or business analyst role, ideally with a relevant Bachelor degree or equivalent professional qualification (preferential but not essential).
* Strong stakeholder management skills with the ability to manage expectations against strategic goals and requirements.
* Good understanding of project planning and dependency mapping principles, with the ability to develop high level implementation plans.
* Ability to analyse demand related data to develop clear proposals and recommendations and assess them against strategic goals and objectives.
* Excellent communication skills (written and spoken fluency in English) and the ability to forge lasting relationships and communicate appropriately at all levels of the organization, including visualisations.
* Good understanding of financial management principles with the ability to assess impact and value for money of the implementation of demands.
* Good understanding of resource and capacity management principles with ability to identify resource constraints and gaps.
* Proactive and independent working style with strong situational analysis and decision-making abilities.
* Good understanding of modern and classical business and IT architectures.
* Experience in consultancy, financial services, banking or insurance.
Personal qualities
* Confidential and honest
* Trustworthy, reliable and committed
* Determination to do an excellent job with attention to detail
* A team player, able to work effectively at all levels of an organization, with the ability to influence others to reach the best solution and move toward consensus
About Atradius
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
Culture and Careers
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service.
Read more on our Careers site: https://careers.atradius.com/en/careers
What we offer
* A dynamic, international and challenging work environment
* Training and support to reach your full potential including the opportunity for continuous professional development
* Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
* Challenging tasks with individual development and training opportunities
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