Job Description Position Overview The Night Auditor ensures a smooth and secure overnight operation, welcoming guests and handling their needs from arrival to departure. They contribute to guest satisfaction through high-quality service while maintaining security and hotel procedures. Key Responsibilities Greet guests, manage check-in/out, and update records. Process guest transactions, including billing and cashiering. Perform night audits and financial reconciliations. Handle guest inquiries, complaints, and requests efficiently. Conduct security rounds and ensure hotel safety procedures are followed. Liaise with housekeeping on room status and lost property. Manage wake-up calls and distribute reports. Ensure compliance with health, safety, and emergency protocols. Support training and development of team members.