Location: Flexible Reading and London
Overview
As a Director within the Advisory & Consulting practice, you are accountable for leading complex, multi-market strategy engagements while driving commercial growth and team development across EMEA.
You will serve as both a senior client advisor and business leader, responsible for delivering measurable client impact, scaling advisory revenue, mentoring consultants, and shaping the evolution of our consulting offerings. This role requires a balance of analytical depth, executive presence, strategic foresight, operational discipline, and commercial ownership.
Responsibilities
Strategic Client Leadership
* Lead high-impact eCommerce and omnichannel strategy engagements across global and regional clients
* Conduct advanced situational analyses of client performance, identifying structural gaps and prescribing practical, achievable strategies
* Advise senior stakeholders (Director to C‑suite) with executive-ready recommendations
* Act as the senior client relationship lead on key accounts
Project & Delivery Ownership
* Serve as Project Lead across engagements, ensuring:
* Clear scope definition and workplan design
* On-time, on-budget delivery
* High-quality analytical outputs and storytelling
* Drive rigorous problem structuring, hypothesis-led analysis, and synthesis
* Ensure strong estimation, resource planning, and capacity forecasting across the Advisory team
Business Development & Revenue Growth
* Own and drive new Advisory revenue generation across EMEA
* Lead proposal development and solution commercialisation
* Demonstrate ability to close $500K–$1M+ annually in new Advisory business
* Develop and commercialise new advisory solutions aligned to market demand
* Identify whitespace opportunities within existing client relationships
Industry & Subject Matter Expertise
* Maintain deep expertise in digital shelf, omnichannel strategy, retail media, organisational transformation, and commerce acceleration
* Translate complex data and technology concepts into clear client narratives
* Drive innovative thinking to keep Profitero at the forefront of AI, agentic commerce, and omnichannel evolution
* Represent Profitero as a thought leader in client workshops and industry forums
Team & Organizational Leadership
* Mentor and coach Consultants and Analysts; actively develop next-generation leaders
* Lead capacity planning to ensure accurate forecasting of revenue and resource allocation
* Elevate consulting standards (storyboarding, modelling, executive communications)
* Build a performance culture defined by accountability, clarity, and delivery excellence
Operational Excellence
* Ensure commitments are met with a strong “do-to-say” ratio
* Implement scalable ways of working across engagements
* Balance strategic thinking with hands‑on execution when requiredDrive internal cross‑functional alignment with Sales, Product, Insights, and Customer Success
Qualifications
* 6+ years of experience in management consulting, CPG, retail, or eCommerce in a leadership role
* Proven ability to lead enterprise‑level strategy projects
* Strong commercial acumen with demonstrated business ownership
* Advanced quantitative skills (Excel, modelling, data synthesis)
* Executive‑level communication and storytelling capability
* High emotional intelligence and stakeholder management capability
* Experience mentoring and building consulting teams
* Comfortable operating in ambiguity and building new offerings
* Entrepreneurial mindset with strong accountability and delivery rigor
Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
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