Job Description
Senior Content Designer | Mostly remote (2 days per month on-site) | Manchester · London · Bristol · Edinburgh | Fixed term 12 months |
We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space — a fast-moving, high-complexity programme that directly shapes how businesses access finance.
The opportunity
This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner — not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start.
You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working — building patterns and consistency across a complex product landscape, grounded in data and user research.
What you'll be doing
Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes
Acting as a design thinker — questioning flow, structure, and experience, not just refining words
Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive
Building and evolving content patterns, standards, and guidelines that drive consistency at scale
Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences
Coaching and mentoring colleagues and contributing to a positive, collaborative team culture
What we're looking for
Strong UX writing and content design craft — this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit
Experience delivering content design in complex, regulated environments — financial services, government, law, or tech all welcome
Confident stakeholder manager — able to influence decisions, manage expectations, and present design rationale clearly
Comfortable in fast-moving, fluid environments — iterating quickly, working collaboratively, and adapting as things change around you
A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys
Experience writing for business customers is a plus, but not essential
The package
SalaryUp to £65k national · up to £75k London
Contract12-month fixed term, potential to extend
Working pattern Remote-first, ~2 days/month on-site
Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham
The location
This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs — Manchester, London, Birmingham Bristol, or Edinburgh. If you want to come in more often, the option is always there.