Job Description
Leading provider of Corporate Travel Services are keen to add to their business travel team and are seeking Spanish, French and German Speaking Consultants. Do you speak Spanish, French or German and have hands on corporate travel experience? Can you book, ticket, re-issue and amend on Amadeus or any other GDS platform?
This newly established team dedicate premium high-touch services to a portfolio of high-value and VIP customers across the European Market.
For this role you will need to thrive in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey.
Does this sound like your perfect role, get in touch today to find out more.
JOB DESCRIPTION:
1. Arranging all travel from flights to car hire to hotels etc
2. Prioritise VIP and high-touch customers using dedicated routing views priority queues and tagging
3. Create modify reissue and cancel bookings using Amadeus (or other GDS platforms)
4. Handle complex fare constructions ticketing rules exchanges refunds and revalidations
5. Consistently achieve exceptional customer satisfaction by delivering clear empathetic and solution-focused service.
6. Partner closely with Account Managers Sales Implementation and Operations to deliver seamless customer outcomes
7. Participate in structured communication loops to ensure alignment on customer needs and regional pr...