I am working with a client who is seeking proactive Licensing Admin Officer to join a busy local authority team. This role involves processing and managing a variety of licence applications, ensuring compliance with relevant legislation and council procedures. Key Responsibilities: * Process applications for licences including taxi/private hire, alcohol, gambling, scrap metal, and house-to-house collections. * Ensure all documentation is completed, recorded, and stored in line with data protection and council protocols. * Use the Civica system to input, track, and update licensing records. * Liaise with applicants, licensees, and internal departments to provide guidance and resolve queries. * Support the licensing team with general administrative duties (scanning, photocopying, filing, email responses). * Monitor and manage shared inboxes and telephone queries. * Assist with exam bookings and invigilation for taxi licensing applicants. * Maintain accurate spreadsheets and databases to support reporting and compliance. Requirements: * Previous experience in a local authority or public sector environment, ideally in licensing or administration. * Familiarity with Civica or similar licensing/CRM systems is highly desirable. * Strong organisational skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work independently and collaboratively. * Proficient in Microsoft Office (Word, Excel, Outlook, Teams)