Permanent Medical Secretary/Administrator - Private Healthcare
Starting: ASAP
Hours: Monday – Friday, 9 – 5.30
Based: Near Raynor’s Lane station, North London
Salary: Dependent on experience
Role:
To provide a comprehensive medical secretarial and administrative service to a number of private consultants:-
* Managing face to face and remote patient consultation appointments
* Expediting medical reports in a timely manor
* Effectively and sensitively dealing with patient enquiries
* Liaising with hospital colleagues and suppliers.
* To support the team in all administrative functions as directed by the Practice Manager
Responsibilities:
* Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner
* Scheduling patient appointments
* Ensuring referral letters are processed and appointments made promptly
* Coordinating and ensuring all diagnostic results are shared with the requesting consultant
* Ensuring timely dispatch of clinic dictations
* Assisting with all other duties within the office as required on a daily basis
* Invoicing and processing payments
* Strictly adhere to current GDPR practices and patient confidentiality
Essential Experience:
* At least one years recent healthcare experience within an administrative post
* Excellent level of both spoken and written English
* Sharp attention to detail
* Friendly and professional phone manner
Desirable Experience:
* Having worked within Private Healthcare
* Experience using DGL Practice Manager
* Having worked in a variety of specialities