Account Manager
Location: Liverpool City Centre / Hybrid home working
Salary £30,000 - £35,000 + Bonus
Permanent, full time - Monday to Friday, 9am - 5pmAs an Account Manager, you will be responsible for working closely and building relations with leading automotive brands. You will be expected to retain existing clients and improve customer satisfaction through proactive relationship management.
The role requires you to deliver against business priorities and targets and drive growth via account management.
This role offers the opportunity to work from home for 2 days per week.
What You'll Be Doing:
Be the commercial point of contact for any client issues that are raised and take personal ownership of any service issues to ensure they are resolved by the appropriate party
Support strategic objectives, secure budgets, and ensure client satisfaction
Develop account strategies focused on long-term success and client value
Keep client contacts updated on client database
Work proactively to identify low use and high use clients and where appropriate and possible identify contact plans and action plans to correct the position.
Make regular calls to clients to maintain customer relations.What We're Looking For:
Previous experience in Account Management / Sales Support / Customer Success
Excellent communication and presentation skills
Analytical mindset with a data-driven approach to decision-making
Proactive, adaptable, and passionate about client successWhat's On Offer:
Competitive salary with bonus scheme
Hybrid working: 3 days in office, 2 days from home
22 days annual leave
Private Health Care (after 6-month probation)
Career development and training opportunities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age