Job Description
Neighbourhood Officer
Rochester
Up to £37,000
Own Vehicle Required
Looking to recruit a Neighbourhood Officer.
As part of our commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.
The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that the company meets its legal and regulatory obligations related to customer safety and security.
Responsibilities
1. Undertake property inspections across neighbourhoods to ensure we are adhering to regulatory requirements and improving standards.
2. Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
3. Provide a proactive front-line service to customers.
4. Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
5. Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
6. Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify ar...