We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.
About the Role
To manage the depot operations on a shift basis, including outbased personnel, within agreed customer service and key performance indicator targets.
Key Accountabilities
Within this busy Shift Manager role, your working week will be varied where no two days are the same. Your responsibilities will include:
* Ensuring all customer service and KPI targets are met
* Monitoring efficiency within the depot, proactively identifying areas for improvement
* Managing the shift resource plan on a daily basis to ensure all operational requirements are met
* Ensuring best practice within the depot to comply with Standard Operating Procedures and Health and Safety legislation
* Working with the Depot Manager to produce and deliver the annual budget
* Taking responsibility for recruiting and inducting new team members
* Managing the team on a day to day basis including 1 to 1’s and performance reviews
About you
It will be a given that you’re an experienced people manager and it’s also important to us that you have an excellent knowledge of warehouse management systems and Health and Safety legislation. With responsibility for budget setting and management, you’ll need good numeracy skills and have the ability to draw conclusions from data. Being a business that strives to deliver an excellent customer experience, you need excellent communication and customer service skills.
About Us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.
C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles