Customer Service Sales Agent Location: Binley, Coventry (Onsite) Type: Permanent, Full-time, Mon-Fri Hours: 8am-5pm and 7am-4pm on rotation roughly every 5/6 weeks Salary: £27,500k Project Partners are now recruiting for experienced Customer Service professionals to come and join an established team of Customer Service / Sale Agents in Binley, Coventry. Reporting to the Customer Service Manager Sales Helpdesk, the role is responsible for pricing and selling the clients products to customers in line with their requirements. Providing sales support, generating sales and processing sales documents. Key responsibilities will include: * Demonstrate a highly visible commitment to Health & Safety within the Customer Service Centre and ensure team members are following health and safety standards and initiatives. * Ensure all internal and external enquiries, verbal, written and digital are captured, recorded accurately and responded to within the agreed timeframe and in accordance with standard operating procedures. * Actively promote and sell the products to new and existing customers, in line with KPIs, using the companies’ institutional tools and levels of authority and in accordance with standard operating procedures. * Promote cross-selling of the company’s products and up-selling of special products in line with KPI targets. * Promptly acknowledge purchase orders, in line with standard op...