Business Administration Apprentice Level 3 - Operations & Quotations Department
We are a multi award winning freight forwarding company based in Tipton. We offer our customers the best solutions to move their cargo from A to B, we also offer packing solutions, storage and a standalone customs service.
Full time role with KMB
Responsibilities
* Operations: liaising with customers and suppliers via email and telephone for information needed; use of Microsoft Teams for internal procedures and workflow; Word and Excel; obtaining vessel details via email or online portals; entering data into the in-house system to raise new jobs; arranging shipments with suppliers or via supplier portals; checking documents received from suppliers against customer details and sending booking confirmations via the in-house system; liaising with customers/suppliers for late collections; scanning documents into the in-house system.
* Quotations: liaising with customers and suppliers via email and telephone; using Teams for internal processes; preparing quotes from supplier rates for exports/imports (considering details such as dimensions, weight, origin, destination, shipment type); calculating rates from spreadsheets (including GBP conversions from EUR/USD); coordinating with the line manager for mark-up using the in-house template; ensuring terms and conditions are shown on quotations; sending quotations to customers via email; scanning supplier quotations and related documents into the in-house system; coordinating bookings from customers and routing to operations as needed.
Apprenticeship and qualifications
* Business Administrator Level 3 Apprenticeship Standard
* Functional skills in maths and English where applicable
Working pattern
Monday - Friday, 8.30am - 5.00pm (1 hour for lunch)
Location
Tipton, West Midlands, United Kingdom (plus related postings in the region as listed)
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