Our hotels never sleep and our first‑class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As Night Manager you will play a crucial role in ensuring that your team delivers exceptional service throughout the night, thinking on your feet, proactively solving problems and supporting all hotel departments while keeping the night team safe.
Work, Grow, Play! At Village Hotel Club we embrace personality, individualism and fun. We create lively, modern spaces for guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.
Join us and we can offer you benefits* such as…
Benefits
* Complimentary Health and Wellness Membership for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development, including our Rising Stars and Talent Academy programmes.
* A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
* Discounts and cashback offers on many High Street brands and supermarkets.
* A range of well‑being and healthcare benefits and monthly well‑being programmes for all employees to support mental health.
* Putting your mental well‑being first with mental health first aiders and up to 2 mental‑health days to utilise annually.
* Financial well‑being support and salary drawdown via Wagestream.
* Access to our Employee Assistance Programme, offering support and counselling.
* Flexible working hours.
* A fun, supportive and inclusive work environment with regular team events.
* Excellent reward and recognition incentive schemes.
* Anniversary rewards for key milestones of service.
* Electric car salary sacrifice scheme.
* Have your birthday off guaranteed.
* Discounted health cash plan and sick pay insurance.
* A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
* Enhanced maternity and paternity benefits and pay.
* Company pension scheme.
* Life insurance.
* T&C’s apply based on your contract.
Requirements
* Great customer service skills.
* Intuitive problem solver.
* Ability to build relationships with other departments.
* An approachable personality.
Please note - All offers are subject to successful DBS checks in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
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