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Hollister - Key Lead, Braintree Village, Braintree
Client: Hollister Co. Stores
Location: Braintree, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 8b632d1edf48
Job Views: 7
Posted: 20.06.2025
Expiry Date: 04.08.2025
Job Description:
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. As part of the store leadership team, they drive store performance through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routines
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements: The schedule varies weekly, with at least 16 hours per week, including weekends and holidays. Hours may increase during peak times.
Qualifications
* High School Diploma/G.E.D. preferred
* At least 1 year of retail experience preferred
* No supervisory/management experience required
* Customer Focus, Communication, Interpersonal Skills
* Fashion Trend Knowledge, Outgoing, Assertiveness
* Adaptability, Stress Tolerance, Poise & Ambition
* Multi-Tasking, Applied Learning, Promoting Diversity & Inclusion, Work Ethic
* Knowledge of Omni Channel Services
Additional Information
* Benefits include quarterly sales bonuses, merchandise discounts, flexible schedules, career advancement opportunities, training, and a global team environment that celebrates individuality.
Follow us on Instagram @LIFEATANF. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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