Finance Assistant - Service Charges Bedford, Bedfordshire £27,780 per annum Reporting to: Service Charge Manager Start Your Finance Career with Us! Are you looking to launch your career in finance? Do you have a keen eye for detail, a passion for numbers, and a drive to deliver excellent customer service? Join our team as a Service Charge Assistant and become part of an organisation that puts customers first and values your growth. What You’ll Do: * Support the rent and service charge setting and reconciliation process for both rental and home ownership properties. * Assist with the management of the Deposit Protection Scheme (DPS), ensuring customer deposits are secured and reconciled accurately. * Use data analytics to identify inconsistencies and support income maximisation. * Respond to customer and colleague queries within set timescales, helping to deliver excellent service and value for money. * Collaborate with teams across the business to support the annual review and audit of service charges, ensuring compliance and accuracy. * Help analyse data to uncover exceptions and support cost recovery for tenants and leaseholders. * Contribute to the design of new development schemes and the effective communication of service charges to customers. * Support the annual reconciliation and audit of variable service charges, including compliance with the Landlord and Tenant Act 1985. What We’re Looking For: * Team players with strong numeracy and analytical skills. * Good communication and IT skills, especially in Excel and finance systems. * A flexible, positive attitude and a focus on delivering great customer service. * Attention to detail and the ability to work collaboratively in a changing environment. * Experience in finance, housing, or property (desirable but not essential for early-career applicants). * Willingness to learn and grow within the role. Desirable (but not essential): * Understanding of leases or experience with service charges. * Experience of budget setting or technical accounting. Even if you don’t meet all the requirements, we would still love to hear from you if you have the foundational knowledge and a desire to learn and grow! Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged