Returns while balancing demand with available capacity. Integral to the team, the Commercial Insights Analysts assess passenger demand and revenue performance, providing crucial analysis and insights to the business and stakeholders. This is done by utilising extensive data from various sources and tools such as SQL, Power BI, and Tableau, which help make data-led, customer-focused decisions.
Main Responsibilities:
1. Supporting revenue and demand forecasting to predict the impact of commercial projects.
2. Assisting in reporting on GWR's revenue performance and conducting analysis to explain changes or variances to forecast.
3. Evaluating the impact of different factors that affect customer revenue and volumes.
4. Providing regular and ad-hoc revenue analysis, manipulating and drawing meaningful insights from large and complex data sets, then presenting findings.
5. Supporting analytical initiatives that will bring value to stakeholders across the network.
6. Assisting with compiling revenue budgets and forecasts.
About the Location:
The Point is located on Paddington Basin, just a few minutes' walk from London Paddington station. There are onsite gym facilities and a range of shops/cafes in the immediate vicinity.
Working Pattern:
This role is 37 hours per week. Currently, the team is working flexibly with some office and remote working. There is an expectation to attend the office at least twice per week. The team occasionally works from Milford House, Swindon, with their main location being The Point, Paddington.
The Reward:
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
* Ongoing development
* Defined benefit pension scheme with the Railways Pension Scheme
* Free rail travel across the GWR network for you and your family
* Company-sponsored healthcare plan
* Discounted shopping and gym memberships
* Employee assistance programme and much more.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working, and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options. If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Qualifications and Skills:
* Detail-oriented, ensuring accuracy.
* Organised with good time management.
* Able to visualise, present, and communicate complex issues clearly and concisely.
* Able to grasp and solve complex issues and systems quickly and independently.
* Able to make confident and innovative suggestions.
Minimum Requirements:
* A strong commercial acumen
* Proven analytical and numerical skills
* A degree or equivalent experience
* Advanced working knowledge of MS Office, particularly Excel
* An understanding of the UK rail industry is desirable but not essential
* Experience with business intelligence software and working with large data sets would also be advantageous but not essential
Join GWR:
At Great Western Railway, we're more than a train company - we're the proud custodians of Brunel's iconic railway, one of the most prestigious networks in the world. We're transforming the way people think about rail travel: relaxing, fast, efficient, friendly, and fun. Our team of over 6,000 passionate colleagues play a vital role in this transformation. Join us and be part of a journey like no other.
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