Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach. Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more. The team is friendly, dynamic and welcoming. This role is a 6-month temporary contract with the potential to be extended.
Summary
* Role: Customer Service Administrator
* Monday - Friday, 8:30 - 5pm
* A temporary role guaranteed for 6 months but potential to be extended
* Salary: £26,780
* Has training and development opportunities available
* 1 hour lunch break
Main Duties of Customer Service Administrator
* Manage orders from enquiry through to completion
* Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
* Produce Invoices and credit notes for orders and returns
* To be of general assistance in the smooth running of the office and department processes
* Set up new customer accounts
* Maintenance of documentation to ensure information is up to date and accurate
* Communicating with internal and external customers
Requirements of Customer Service Administrator
* Able to communicate effectively over the phone and face to face
* Ability to use Microsoft Office and willing to learn in house software systems
* Experience dealing with complaints & enquiries
* Experience in processing orders
* Experience working with Microsoft Navision is desirable but not essential
If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment - 01484 645 269.
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