Customer Service Administrator Salary: £25,023 per annum/ £12.66 per hour Monday Friday (38 hours per week with a 30 minute unpaid break). Monday Thursday, 8:30am 5pm and Friday 8:30am 3pm. Surrounding village to Kettering (may need a driving licence to get to office due to location). Office based during probation and then hybrid working. Holidays are 33 days (including 8 Bank Holidays). Permanent Match Recruitment are recruiting on behalf of their client based near Kettering. Youll be joining a global brand with products in many of the well-known outlets we know. A bonus, youll have an early finish on a Friday! Another great benefit, our client will help you grow personally and professionally with access to training courses. If you're looking for a role that offers stability, a structured environment, and the opportunity to be part of a collaborative team, this could be the perfect fit for you. Purpose of role: As a key member of the UK Customer Service team, you'll be responsible for managing and supporting commercial customers by overseeing individual accounts. Your primary duties will include addressing customer inquiries, processing orders, and maintaining up-to-date records in our CRM system for your designated key accounts. This role is estimated to be approximately 90% administrative work and 10% telephone-based communication (with fewer than 10 calls per day on average). This role is mainly focused on administrative tasks, with an emphasis on consistency and accuracy to help keep everything running smoothly. Summary of role: Enter order details for key accounts accurately and efficiently Respond to calls from your key account customers, offering support and assistance Assist a select group of corporate clients with their daily inquiries Manage your own email inbox and respond to customer emails promptly Update internal systems with relevant account information on a daily basis Handle invoicing for orders through the company's system Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you havent received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please dont be despondent and feel free to apply to future job adverts.