Location: York, Glasgow or Colchester – Hybrid
OVERVIEW
We’re working with a prominent insurance company to identify anexperienced Claims Underwriter with a specialism in non-motor injury claims to join their organisation. The successful candidate will manage a portfolio of personal injury and medical malpractice claims, ensuring top-tier service delivery to both customers and key brokers.
RESPONSIBILITIES
* Fully manage a portfolio of personal injury and medical malpractice claims from initial notification to resolution.
* Review and confirm their policy coverage position.
* Develop and implement claim strategies, including the selection and management of external advisers and experts.
* Liaise and negotiate with customers, brokers, claimants, and their representatives.
* Demonstrate excellent file handling and claims management through proactive portfolio management, accurate reserving, and effective risk and indemnity costs management.
* Promote and deliver a continuous improvement culture within the UK Casualty Claims team to enhance the customer experience.
* Collaborate with underwriters to support business development and product enhancement.
* Contribute to the continuous improvement of our Claims service by identifying areas of opportunity and creating innovative solutions.
Experience
* Qualified solicitor, legal executive, paralegal, CII claims professional, or insurance claims handler with a minimum of 3 years’ experience in handling personal injury and/or medical malpractice claims.
* Strong policy coverage knowledge and experience across a broad range of policies and business types.
* Robust understanding of litigation, legal processes, and dispute resolution methods.
* Excellent organisational and communication skills.
* Commercial acumen with the ability to understand the broader impact of claims decisions on the UK business.
* Outstanding interpersonal skills and the ability to establish lasting relationships within the team, the wider business, and external partners.
* Results-driven with the energy and determination to succeed in a fast-paced environment.
If you have the relevant experience or know someone that does, please contact me now on 07458162845 or email us at admin@lawesgroup.co.uk
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