Full Time
Position – 40 Hours (5 days) £25,396.80 + Service Charge
About
Sopwell House Hotel:
Sopwell House is a luxurious
4-star country house hotel and spa, nestled in the picturesque Hertfordshire
countryside. With its rich history, stunning grounds, and commitment to
providing exceptional guest experiences, Sopwell House is a premier destination
for both leisure and business. Our Brasserie is renowned for its contemporary
cuisine, warm ambiance, and outstanding service.
Job
Description:
We are seeking a dynamic and
passionate Restaurant Host to join our dedicated team. The successful candidate
will be the first point of contact for our guests, setting the tone for their
dining experience. This role requires excellent interpersonal skills, a
welcoming demeanour, and a passion for delivering exceptional service.
Your Role
in Our Family:
* Greet guests warmly as
they arrive and provide a friendly welcome.
* Manage reservations and
coordinate seating arrangements to optimize the dining experience.
* Escort guests to their
tables and present menus.
* Answer phone calls and
assist with inquiries or reservations.
* Maintain a clean and
organized host station.
* Monitor the dining area
to ensure guest satisfaction and address any special requests.
* Collaborate with the
waitstaff and management team to ensure smooth operations.
* Uphold high standards
of customer service and guest satisfaction.
* Assist with managing
the guest flow to optimize seating and service efficiency.
* Ensure compliance with
health and safety policies, standards, and procedures.
What Would
Make You the Perfect Fit?
* Past roles within Hotel
Restaurants with a minimum of 3 years’ experience within a five-star
environment.
* Experience at
supervisory level is essential.
* Knowledge of Micros
systems would be advantageous.
* Excellent customer
service skills.
* Very flexible approach
towards working hours – i.e. including weekends.
* Loyal and trustworthy,
honest, positive, responsible, very committed, passionate.
The Best
Bit:
* Discounted Food and
Beverage and accommodation.
* 28 days holiday and 1
extra holiday day on your birthday.
* 30% discount on Spa
treatments and Spa days.
* 10% discount on Spa
products.
* Introduce a friend at
work bonus.
* Free uniform.
* Staff meals on duty.
* Preferred Hotel Group
discounted global hotel rates.
* Professional learning
and development opportunities.
At Sopwell
House, we live by our Vision, Purpose, and Values.
How to
Apply:
If you are a dedicated and
enthusiastic hospitality professional with a passion for excellence, we would
love to hear from you. Please submit your CV and a cover letter outlining your
experience and why you would be a perfect fit for this role. Please be advised
that if you have not received a response within 14 days, please assume that
your application has not been successful on this occasion.
Sopwell
House Hotel is an equal opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees.