* Role: Travel Adviser
* Location: Remote
* Employment Type: Full-time
Compensation: Competitive salary commensurate with experience, qualifications, and location. Indicative range: $45,000 – $75,000 (USD equivalent), plus benefits.
Role Overview
We are hiring a Travel Adviser to plan, book, and manage travel for clients across leisure or corporate trips. The role combines deep destination knowledge with operational discipline — making sure every trip happens the way it should.
Key Responsibilities
- Plan and book travel itineraries (flights, hotels, transfers, activities) tailored to client needs
- Advise clients on destinations, visas, travel insurance, and trip logistics
- Resolve in-trip issues including delays, cancellations, and rebookings
- Maintain accurate bookings and traveller profiles in GDS and booking platforms
- Build relationships with hotel, airline, and DMC partners
- Meet revenue, attachment, and customer satisfaction targets
Required Skills and Qualifications
- 2+ years in travel advisory, corporate travel, or agency roles
- Familiarity with GDS platforms (Sabre, Amadeus, Apollo) is a plus
- Strong destination knowledge across multiple regions
- Excellent written and verbal communication and client service
- Comfort with after-hours support during traveller emergencies
- IATA or equivalent certification is a plus
What You'll Bring
- Patience, empathy, and a genuine interest in helping people solve problems
- Clear written communication and a calm tone under pressure
- Strong attention to detail and follow-through on every interaction
- Comfort working asynchronously across time zones
What We Offer
- Fully remote, flexible work hours
- Performance-based bonus structure
- Annual learning & development stipend
- Health and wellness benefits (varies by location)
- Opportunity to work on high-scale, real-world impact projects
Equal Opportunity Statement
This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.