Job title: Communications Manager
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Reports to : Senior Manager, Team and Operations, RSTMH
Hours of work : Full time
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type : Permanent
We are looking for a permanent and full-time member of staff to help develop and manage RSTMH’s profile within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content. You’ll have the ability to engage people in the technical areas of our work as well as the nature of the societal problems and context we’re seeking to improve, and establish analytical systems to monitor our progress.
The Role
Implement RSTMH’s communications strategy, in line with the wider organisational goals
Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
Manage social media channels for RSTMH, and develop strategies to engage wider networks
Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
Create and maintain Society level communications calendar
Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
Represent RSTMH externally with key partners, at relevant conferences and industry events
Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
Develop communications plan for all areas of RSTMH, working with department managers to execute
Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
Fully manage the communications budget
Responsibility for promotional materials including flyers, event signage, merchandise and handouts
Working across all aspects of RSTMH communications
Person Specification
Essential experience
5 years’ experience within a digital communication role
3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
Experience of digital content creation, commissioning and management
Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
Experience of managing suppliers, partners and contributors
Familiarity with design software for creating digital assets, such as Canva
Knowledge of CRM databases
Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
An understanding of the academic and research communities
Personal attributes
Self-starter, able to work proactively and intuitively
Passion for tropical medicine and global health
Good team player, with an understanding of the challenges of working in a small team
Resilience under pressure
Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
Knowledge of Mosaico and SparkPost for building HTML emails
Experience running websites on Drupal 10
Some experience using CiviCRM
Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm BST 13th July.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.