Medical Secretary - Orthopedics - Full Time (40Hrs)/Days - Plymouth
Job Title: Medical Secretary
Location: Plymouth Medical Center - Ann Arbor Road-40777 Ann Arbor Road Plymouth MI 48170
Employment Type: Full Time - 40 Hours - Day Shift
Department: Orthopedics
General Summary:
Under direct supervision from a leader on the Leadership Salary Plan (grade up to and including M07), the Medical Secretary provides essential medical operations support to the orthopedic clinical department. This role requires a strong understanding of medical terminology and procedures in a hospital, clinic, or laboratory setting. The Medical Secretary also assists with special projects as defined and assigned by the department.
Key Responsibilities:
Manage day-to-day operations for multiple providers within the orthopedic department
Answer and direct phone calls with professionalism and strong phone etiquette
Schedule appointments and coordinate patient flow using EPIC and other systems
Perform accurate keyboard typing and data entry
Maintain patient records and documentation in compliance with HIPAA regulations
Communicate effectively with patients, providers, and staff
Demonstrate willingness to learn and adapt in a fast-paced environment
Support clinical staff with administrative tasks and special projects
EDUCATION/EXPERIENCE REQUIRED:
* Requires a high school diploma or G.E.D. equivalent.
* One (1) year of experience within a medical office setting preferred.
* Literacy and experience working with Microsoft Software Programs required.
* Previous experience scheduling appointments/maintaining calendars preferred.
* Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact.
* Ability to distribute departmental mail and other materials. Familiarity with medical terminology.
Additional Information
* Organization: Henry Ford Medical Group
* Department: Orthopedics Plymouth
* Shift: Day Job
* Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
My Profile
Create and manage profiles for future opportunities.
#J-18808-Ljbffr