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Job Overview
Job Title: Archivist
Salary: £26,227.50 per annum (Real Living Wage)
Position Type: Fixed Term Contract (12 Months)
Type of Employment: Full Time
Hours: 37.5 hours per week
Location: GSK, Cobden Street, Montrose, Angus, Scotland, DD10 8EA
Key Responsibilities
* Maintain electronic and hardcopy documentation throughout its lifecycle in accordance with the Quality Management System (QMS) and Global Records Retention Schedule (GRRS).
* Archive and destroy all Site Batch documentation in line with regulatory, QMS, and GRRS requirements.
* Securely store master copies of documents, ensuring they are archived, retrievable, reviewed, or destroyed according to company policies.
* Maintain GxP documentation from retention through to archive.
* Manage requests for archived Site GxP and Regulatory documentation and provide access when required.
* Ensure all services are delivered in line with agreed service levels in an efficient, professional, and customer-focused manner.
* Handle queries and problems promptly and professionally; communicate operational issues to the Line Manager in a timely way.
* Monitor performance of third‑party suppliers and report any service issues.
* Maintain safe working practices to protect personal safety and the wellbeing of others on site.
* Maintain client and Mitie standards while consistently providing a high level of customer service.
* Meet all deadlines and service requests within agreed cut‑off times; communicate any inability to meet deadlines.
* Escalate issues or concerns to the Line Manager and perform daily routines accurately and on time following correct procedures.
* Support records‑related projects and complete general administrative duties related to Records Management.
* Register and process customer requests and handle sensitive, confidential, and personal information.
* Provide additional support to dedicated service teams.
* Proactively identify and report potential health and safety risks and promote Mitie values on site.
* Adhere to Mitie and Group Company policies and procedures for health and safety, reporting deficiencies in systems of work or equipment.
* Comply with Mitie’s information security procedures, proactively identify and report potential security risks, and report any actual or suspected incidents.
Required Qualifications
* Knowledge of the QMS, particularly Global Quality Policies and Guidelines for Document Management.
* Strong understanding of GMP, compliance, and regulatory expectations.
* Excellent written and verbal communication skills.
* Strong planning, organisational, and time‑management abilities.
* Proactive, self‑motivated with flexibility in problem‑solving.
* Exceptional attention to detail.
* Proficiency in MS Office and Adobe applications.
* Strong customer service experience.
* Commitment to high standards of timekeeping.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We offer a virtual GP, financial wellbeing assistance through our Salary Finance scheme, flexible lifestyle benefits via the Choices platform, the ability to purchase extra holiday days, critical illness insurance, dental treatment, technology products at affordable cost, high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. We award Mitie Stars and cash prizes, including a top prize of £10,000.
Company Background
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a range of clients from household names in banking, critical government sites to hospitals and schools.
Inclusivity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments or changes during the recruitment process, please let us know by emailing at .
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