Care Navigator – Permanent Role Location: Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG Salary: £25,065 - £26,734 (Full-Time Equivalent) Contract Type: Permanent (with opportunity for overtime via Bank Shifts on weekends) Hours: Full Time | Monday to Friday (weekend shifts available) System Used: SystmOne
About the Role
We are currently recruiting for a Care Navigator to support Clinical Services and Urgent Care teams in York. This is a non-patient-facing role, ideal for someone organised, compassionate, and experienced in healthcare administration. You’ll play a key role in ensuring patients receive timely, high-quality care through effective coordination and administrative support.
Key Responsibilities
* Deliver high-quality administrative support including appointment booking and referral processing
* Use SystmOne to manage patient data accurately and confidentially
* Respond to patient and professional enquiries with professionalism and compassion
* Support the coordination of care across services and follow up on patient needs
* Work flexibly across teams to support service delivery
Requirements
* Smart Card – Essential
* Previous experience in one or more of the following roles:
o GP Receptionist
o GP Administrator
o Medical Receptionist
o Healthcare Assistant
o Patient Coordinator
Interested? Please send your CV to: ? (url removed)
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