Salary: £35,000 - 35,000 per year Requirements:
* Experience in a first- or second-line IT support role.
* Good understanding of networking, including IP addressing, patching, connectivity, and working with network specialists.
* Strong troubleshooting skills and the ability to work independently.
* Experience with Windows laptops, Microsoft 365, Android devices, and common business applications.
* Confident in documenting systems, writing clear instructions, and recording configuration details.
* Full driving license and access to a car for work-related travel, including business use car insurance.
Responsibilities:
* Handle daily support tickets covering hardware, software, and user queries.
* Work independently to diagnose and resolve issues, escalating to the parent company, software vendor, or in-house subject matter expert as needed.
* Build and configure Windows laptops using the approved image.
* Support and manage Android smartphones using our company MDM.
* Maintain an inventory of devices, SIM cards, and spare equipment.
* Support onboarding and leaver processes by preparing equipment, accounts, access, and documentation.
* Maintain local office technology, including copiers, badge printers, meeting room AV equipment, and door entry systems.
* Support the setup of approximately five temporary site offices each year, including connectivity using Starlink units, preparing laptops, printers, and mobile devices, and collaborating with third-party installers as needed.
* Travel to other offices or sites as required, usually around once per month.
Technologies:
* Android
* Hardware
* Support
* Microsoft 365
* Mobile
* Network
* Windows
* Office 365
More:
We are a well-established civil engineering contractor based in Henfield, and we are looking for an I.T Technician for a 6-month fixed-term contract. This position is mainly on site, so candidates should live within a commutable distance of Henfield. Our team values technical excellence and dedication, and we are committed to supporting our staff in their professional development. We look forward to welcoming a new member to our team who shares our passion for delivering high-quality service.
last updated 49 week of 2025