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Southern Co-op - Team Leader Position
Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are more than just places to pick up groceries; they’re the heart of the community, serving as social hubs and vital services for vulnerable populations. As a Team Leader, you will support the Store Manager by motivating, engaging, leading, and developing a team of colleagues.
What we’re looking for
We seek a candidate who can inspire and drive the team forward, promote and embody our values and community spirit, and deliver an excellent customer experience. Experience in a similar role is advantageous but not essential, as full training will be provided. You should be self-motivated, possess excellent communication and organizational skills, and be a positive team player with a ‘can do’ attitude. Your daily responsibilities will include:
* Participating in all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go, and Home Delivery Services
* Engaging with and supporting the local community
* Supporting store management to ensure safety, legality, and high performance, and taking overall responsibility in the absence of the Store Manager
* Obtaining a personal licence to sell alcohol, if not already licensed, through required training
* Leading by example to provide an exceptional customer experience
* Driving sustainable growth through team development and leadership
Work Schedule
This is a full-time role, 36 hours per week, typically worked over 4 days. Flexibility and commitment to working mornings, evenings, and weekends are essential.
Why Choose Southern Co-op?
Being owned by our members, we prioritize people — our colleagues and customers alike. Joining us means becoming part of a supportive team with opportunities for career growth through internal courses or apprenticeships. We offer a comprehensive benefits package, including:
* 20% colleague discount
* Up to 31 days of annual leave (pro rata), including bank holidays
* Healthcare plans
* Employee assistance programme
* Shopping discounts
* NEST pension
* Cycle-to-work scheme
* Colleague referral scheme
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