Job Description Citrus Recruit are excited to be working with a global organisation to recruit for an experienced Senior Claims Handler working within Employers and Public Liability.
Our client, a global leader in specialty insurance, is seeking a Senior Claims Handler to join their established Liability team. You'll be managing a caseload of Employers' and Public Liability claims – using your experience to assess, negotiate and settle claims efficiently and fairly, while supporting junior team members and collaborating with underwriting teams.
This is a fantastic opportunity to join a dynamic, supportive company that prides itself on empowering its people, promoting professional growth, and delivering exceptional service to clients.
Responsibilities & day to day duties
As a Senior Claims Handler, you will be responsible for:
Handle a caseload of Employers' and Public Liability claims from start to finish
Accurately assess liability, allocate reserves, and settle claims in line with authority limits and service targets
Ensure compliance with FCA regulations and internal company procedures
Provide technical guidance to underwriters regarding policy coverage queries
Mentor and support junior colleagues with complex cases and referrals
Maintain a strong focus on customer service, efficiency, and quality
Skills & experience requi...