Family Housing Management Officer (Female Only) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Family Housing Management Officer Location: Luton (Actual location hidden due to the confidentiality of the service) Salary: £24,500 Shift Pattern: 37.5 hours per week, Monday to Friday between the hours of 10:00 - 18:00 with flexibility around these hours as necessary Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. About the role As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton. The service has 7 units of accommodation which supports: Expectant mothers Mothers with up to two children under the age of 10 Single women aiming to have guardianship of their children You will provide person centred support to families to help end the cycle of homelessness, enabling long term sustained living. You will provide basic interventions and guidance around resettlement and independent living, as well as provide personal support around areas such as domestic violence, offending activity, mental health, substance use, parenting skills, and safety in the home. The support provided is flexible and individualised so that families can progress in a way that suits them. You will do this through support sessions, projects and activities, signposting and general wellbeing support. You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families. You may also be expected to support in our other services, one which is a residential for males, which can include lone working at times. About you We're looking for someone who has a true passion to support women who face various obstacles in their daily lives, which can affect their family relationships. You will be driven to support them to being the best versions of themselves, able to build trusting relationships in a professional setting and able to provide positive outcomes which are personalised to their needs. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have: You will be able to show empathy and compassion to our residents, and different challenges they face You will be able to motivate, and empower others to achieve their personal goals and overcome barriers You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily You will have previous experience working with people with multiple and complex needs, ideally in mental health You will have previous experience in creating co-produced support plans, key working, and care plans You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Eligibility to register with Blue Light Discount Card Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives. Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website .