Our client is seeking a motivated Service Advisor to join their team in High Wycombe.
As a Service Advisor, you will act as the key link between customers and the workshop, delivering exceptional customer care throughout the service process. Your responsibilities will include:
Advising customers on vehicle servicing requirements
Keeping customers informed at every stage and answering any queries
Liaising with technicians and workshop control to ensure timely completion of work
Providing accurate advice on products and servicesThis is a fast-paced role where customer care is the top priority. You will take the time to build genuine rapport, understand customer needs, and deliver a first-class experience.
About You
Previous experience as a Service Advisor within the automotive industry is essential
Strong organisational and administrative skills with excellent attention to detail
A proven background in customer service within a busy environment
Working knowledge of Kerridge would be advantageous but not essential
Training & Development
Our client offers comprehensive training through dedicated in-house learning and manufacturer-led courses to support your career progression.
Benefits Include:
Enhanced holiday entitlement (33 days including bank holidays)
Industry-leading maternity, paternity, and adoption pay
Career development opportunities
Long service recognition
Discounted car schemes
High street discounts and gym memberships
Cycle-to-work scheme
One paid day per year for voluntary/community work
Hours: 8:00 AM - 6:00 PM (Monday to Friday)
Saturday: 1 in 5 on a rolling rota
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