Join to apply for the Security Operations Centre Lead role at Wilson James
1 week ago Be among the first 25 applicants
Join to apply for the Security Operations Centre Lead role at Wilson James
Get AI-powered advice on this job and more exclusive features.
Permanent
Location: Basingstoke
Hours: Full Time – 48 hours per week, 4 on 4 off, days and nights
Pay: £47,000 per annum rising to £49,000 on completion of successful probation
Join Our Team as a Security Operations Centre Lead
We are seeking experienced SOC Leads to manage and oversee our client's EMEA Security Operations Centre. Acting as the first point of contact for all physical security emergencies across the region, the SOC Lead will take ownership of critical situations, ensuring timely decision-making and escalation. Based in the Reading/Hampshire border, you will manage alarm responses, communications, and incident resolution on a 24/7 shift pattern, driving a culture of accountability within the team. Supported by SOC Response Officers, you will also analyse alarm activation data to identify trends and contribute to continuous improvements across policies, processes, and procedures.
About The Role
As a Security Operations Centre Lead, you will be responsible for:
* Act as the main point of contact for all EMEA emergency escalations, building strong relationships with key stakeholders.
* Monitor and oversee security systems across the EMEA region, including IDS, IPS, and SIEM tools.
* Manage emergency communications in a timely, professional, and friendly manner.
* Oversee the creation, tracking, and closure of incident reports, escalating where necessary.
* Develop and maintain solid working relationships with clients, stakeholders, and regional contacts.
* Lead, motivate, and develop the SOC Response Officers to deliver exceptional service.
* Ensure detailed handovers between shifts, including system functionality checks and escalation of faults.
* Produce and escalate detailed incident reports in line with procedures.
* Manage the site roster and scheduling system, ensuring full coverage and escalating staffing issues as needed.
Why Join Us?
* Annual leave entitlement of 5.6 weeks
* Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
* Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
* Health and Wellbeing – Life assurance scheme, access to mental health support specialists
* Access to an Online GP for you and your dependents.
* Financial support
* Discounts on hundreds of retail sites
* Cycle to work scheme
What We Are Looking For
* SIA Licence
* Background in operating as part of and/or supervising/managing a team in a UK Emergency Services Control Room / Control Centre environment.
* Proven experience in managing incidents with multi agency / stakeholder involvement.
* Business Continuity, assessment, design and implementation, governance framework development and the necessary processes and controls, required for the implementation of effective organisational resilience
* A sound understanding of business resilience, design and implementation of programmes to improve Disaster Recovery and Business Continuity.
* Proven experience in a data driven, highly regulated environment control room environment.
* Proven experience in Data Analysis Tools (Power Bi or equivalent).
* Full Driving Licence.
* ILM3 or above Management or equivalent College of Policing qualification.
* A good baseline knowledge of Control Room / Control Centre Best practice at an Operational or Tactical level.
* Due to vetting requirements 5 year residency in the UK
* As a member of the SOC team you may be required to work additional shifts or hours beyond your normal Shift Pattern, either planned or at short notice, to cover colleagues' absence due to holiday or sickness, or for any other business need to ensure adequate operational coverage and business continuity.
Interested? Apply now and secure your future with us!
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored
* Apply Now
Loading...
Close map
Location
Basingstoke
1 Lime Tree Way, Chineham, Hampshire, UK, RG24 8EP
Loading...
Open In Google Maps
Show Nearby
Train StationsBus StationsGymsCafésAirports
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services
Referrals increase your chances of interviewing at Wilson James by 2x
Get notified about new Operations Lead jobs in Basingstoke, England, United Kingdom.
Reading, England, United Kingdom 2 weeks ago
Guildford, England, United Kingdom 1 week ago
Hampshire, England, United Kingdom 17 hours ago
Thatcham, England, United Kingdom 1 week ago
Reading, England, United Kingdom 2 weeks ago
Petersfield, England, United Kingdom 5 days ago
Wallingford, England, United Kingdom 1 week ago
Newbury, England, United Kingdom 3 days ago
Wokingham, England, United Kingdom 1 day ago
Didcot, England, United Kingdom 5 days ago
Mgr, AMZL Field Ops UK Lead, Amazon Flex
Stoke, England, United Kingdom 1 week ago
Wokingham, England, United Kingdom 2 weeks ago
Henley-On-Thames, England, United Kingdom 2 days ago
Regional Team Leader (Operations) South East UK
Maidenhead, England, United Kingdom 5 days ago
Reading, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 weeks ago
Frimley, England, United Kingdom 6 hours ago
Reading, England, United Kingdom 5 days ago
UK & Ireland Integrated Business Planning (IBP) Director
Reading, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 1 week ago
Fleet, England, United Kingdom 2 weeks ago
Supply Chain Operations Manager UK (Customer Service & Logistics)
Reading, England, United Kingdom 4 days ago
Reading, England, United Kingdom 6 days ago
Farnham, England, United Kingdom 5 days ago
Reading, England, United Kingdom 1 week ago
Reading, England, United Kingdom 6 days ago
Reading, England, United Kingdom 4 days ago
Reading, England, United Kingdom 1 week ago
Reading, England, United Kingdom 11 hours ago
Reading, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr