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Assistant manager- supported accommodation

Nottingham (Nottinghamshire)
Nevaeh Homes Ltd
Assistant manager
Posted: 19h ago
Offer description

Job Type: Part-Time

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Pay: £20,1140 per year
Hours: 24 per week (over 4 days)
On Call: Two weekends per month
Experience:
working in supported accommodation: 3 years (required)
leadership or managerial: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: Hybrid remote in Nottingham NG7 6LH

Job Description:
Day-to-Day Responsibilities: ( Please note these responsibilities are not limited to the specifics below)

Key Responsibilities
1. Leadership & Team Support
Support the Service Manager in managing and supervising support staff
Provide leadership in the absence of the Service Manager.
Assist in developing rotas, managing shift coverage, and ensuring staffing levels meet service needs.
Lead team meetings, supervisions, and reflective practice sessions as required.
Foster a positive and inclusive team culture focused on client-centred support.
2. Service Delivery & Client Support
Ensure person-centred support plans are developed, implemented, and reviewed regularly.
Oversee risk assessments and safety planning for all residents.
Support staff in managing challenging behaviours and complex needs effectively and compassionately.
Promote independence, empowerment, and progression among service users.
Lead on admission, transition, and move-on processes.
3. Safeguarding & Compliance
Escalating safeguarding concerns appropriately.
Ensure all safeguarding concerns and incidents are recorded and actioned in line with policy.
Monitor adherence to policies and procedures, including health & safety, medication management, and confidentiality.
Support compliance with external inspections, audits, and internal quality assurance processes.
4. Administration & Record Keeping
Maintain accurate and up-to-date records using the organisations case management system.
Contribute to reports for internal and external stakeholders, including commissioners, regulators, and families.
Support monitoring of KPIs and contribute to service performance improvement plans.
5. Continuous Improvement & Training
Identify training needs and support staff development through mentoring and coaching.
Stay informed of best practices, legislative changes, and sector developments.
Contribute ideas to improve service quality, outcomes, and staff wellbeing.
6. Management
Support the Registered Manager to supervise and support the staff team / support workers, ensuring they deliver high-quality support to children and young people, including emotional and practical support.
Be accessible to the staff team/ support workers via phone, email and in person throughout the day
Provide out of hours (on call) support and guidance to staff team/ support workers
Foster positive relationships between staff, children and young people and their families, ensuring the best outcomes for each person's long-term support and development.
Ensure regular meetings are held with children, young people, and staff to review and monitor quality of support.
Manage employee performance through internal processes i.e. investigations and disciplinaries.

Person Specification
Essential Criteria:
Minimum 3 years experience in supported accommodation or a related field
Experience in a leadership or supervisory role
Strong knowledge of safeguarding frameworks
Experience supporting vulnerable children and young people, including those affected by child exploitation
Excellent communication and interpersonal skills
Ability to manage competing priorities and remain calm under pressure
Competent in using digital systems(ClearCare) and Microsoft Office
Commitment to equality, diversity, and inclusion
Desirable Criteria:
Level 5 Diploma in Leadership for Health & Social Care, equivalent (or working towards)
Experience with OFSTED, or other regulators
Training in trauma-informed practice
Drives and holds a full UK Driving License
Benefits:
Employee discount
Flexitime
Private medical insurance
Work from home
Application question(s):
Has a car and is willing to travel across all Nevaeh Homes sites in and out of Nottingham

TPBN1_UKTJ

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