Overview
Join to apply for the Service Manager - NO WEEKEND WORKING role at Vertu Motors plc. Vertu Hyundai Edinburgh West. Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? Then here at Vertu Hyundai Edinburgh West, we have the perfect role for you.
Vertu Hyundai Edinburgh West is offering a £45,000 basic salary with an OTE of £55,000 and an excellent range of Company Benefits!
Our Service department is closed on weekends, giving you the chance to truly enjoy your work–life balance. We are top-quartile for customer satisfaction and 95% of our colleagues love working here. We want a dynamic, proactive people leader to take our service department to the next level.
If you’re a natural motivator with a passion for customers, a drive to succeed, and the ability to inspire your team, we want you on board. Experience with Kerridge and a manufacturer background is highly desirable.
Responsibilities
* To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
* To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
* To ensure accurate collection and recording of customer data in line with Group standards.
* To ensure that the manufacturers standards are adhered to at all times.
* To make sure there is a safe working environment which is maintained.
* To monitor colleague performance.
Qualifications
* The ideal candidate will have a successful track record within the role, with previous experience in a similar role.
* You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency.
* You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives.
* You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team.
* You will be able to demonstrate that you share our company values as well as strong communication and organisational skills.
* Experience with Kerridge and a manufacturer background is highly desirable.
Benefits
* 25 days holiday rising with length of service plus bank holidays
* Access to our online rewards platform giving you cash back and discounts for multiple retailers
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Motor Vehicle Manufacturing
If this is the right opportunity for you to take the next step in your career, then apply to join us today!
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