Job Title: Customer Service Advisor
Location:
Tunbridge Wells, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0285ada64c8b
Job Views:
5
Posted:
29.05.2025
Expiry Date:
13.07.2025
Job Description:
Job Role: Service Advisor
Location: Tunbridge Wells
Salary: Dependant on experience (up to £35,000 OTE)
I am recruiting for a rapidly growing automotive dealership in the Tunbridge Wells area. They are looking for an experienced Service Advisor to join their successful team.
The ideal candidate will have previous experience as a Service Advisor and strong customer service skills.
Service Advisor responsibilities include:
* Managing all service telephone and walk-in inquiries
* Greeting customers, qualifying, and identifying their needs for vehicle drop-off
* Updating customers throughout the service process
* Discussing and upselling additional work
* Forwarding diarised unsold work
* Carrying out inspections as necessary prior to handover
Skills and qualities beneficial for this role:
* Teamwork
* Multi-tasking ability
* Meeting deadlines
* Confident and professional communication skills
* Highly organized
* Previous experience as a service advisor (preferred)
* Good technical knowledge of vehicles
* Positive, customer-focused attitude
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