Job Title:
* Senior Technical Operations Manager
Role Overview
This is a highly rewarding leadership role that requires expertise in technical operations, quality assurance, and regulatory compliance. As the Senior Technical Operations Manager, you will lead site-wide initiatives to ensure that products meet food safety, quality, and legal standards.
Main Responsibilities
The ideal candidate will possess strong leadership skills, technical knowledge, and excellent communication abilities. Key responsibilities include:
* Leading the development and implementation of technical strategies to maintain BRCGS certification and retailer approval.
* Managing site audits and ensuring compliance with customer codes of practice.
* Maintaining and updating the Quality Management System (QMS) and overseeing its effective implementation.
* Ensuring all raw materials, packaging, and finished products meet safety, legality, and quality specifications.
* Developing and mentoring a high-performing Technical and QA team to drive continuous improvement.
* Liaising with major retail customers to provide technical support and ensure compliance with customer codes of practice.
* Collaborating with NPD and Production teams to support product launches and ensure smooth transitions from concept to manufacture.
* Investigating and resolving customer complaints, identifying root causes, and implementing corrective actions.
* Staying up-to-date with legislative and customer requirements, implementing changes as needed.
* Supporting supplier approval processes and maintaining accurate supplier assurance documentation.
* Reviewing and reporting on technical KPIs and audit outcomes to senior management.
Requirements
To succeed in this role, you should have:
* Strong technical expertise in food manufacturing and quality assurance.
* Excellent leadership and communication skills.
* Experience in managing site audits and compliance.
* Knowledge of BRCGS certification and retailer approval processes.
* Ability to develop and implement technical strategies.
* Strong analytical and problem-solving skills.
What We Offer
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a motivated and results-driven individual looking for a challenging leadership role, please apply today.
About Us
We are a leading manufacturer of food products, committed to delivering high-quality products while ensuring the safety and well-being of our customers and employees.