All About Recruitment Ltd is currently recruiting for a Permanent IT Support Technician to start asap.
Applications are invited from candidates with experience in:
Tech Support, IT Support, IT Admin, Helpdesk Technician, 1 st Line support, 2 nd Line Support, Technical Support, IT Installation, IT Helpdesk, IT Trainee, IT Support, IT Admin, Helpdesk Admin
Salary: £24,000 28,000, DOE
Start Date : ASAP
Location: NN4
Hours of work: Core hours 40 hours a week Monday Friday, office hours, 08.30 17.30
Our Client: A family run company with an excellent staff culture and great benefits package.
The Role: The successful candidate will assist with proving IT support via telephone and online chat. Some field-based work may occasionally be required
Duties and responsibilities will include but are not limited to:
Supporting IT issues and software and hardware faults
Resolving basic issues over the phone and via remote desktop access
Resetting passwords and completing software updates
Ordering replacement hardware and accompanying engineers to help with installations.
Manage workload to meet service levels and ensure timely call closures.
Document issues and fix solutions
Responding to email and telephone enquiries
Admin support to the department
Essential skills and experience:
Previous helpdesk experience and good technical and IT related skills
Happy to assist with telephone calls and site visits.
This is a fantastic opportunity to join a forward thinking, approachable and highly regarded business client.
Interested? Please apply online, including your current remuneration details
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
All About Recruitment Ltd Embraces Equal Opportunities.
All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and wellbeing advice.
All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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